Auto-attendant

Auto-attendant


Allows subscribers being automatically transferred to the additional line without the intervention of the operator/registrar.

Auto-attendant also allows the subscriber making connection with the operator, dialling the number “0”. The auto-attendant usually introduces a business telephone system, for instance, mini-ATC.

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SMDR/CDR

SMDR/CDRThe majority of PBX systems are able to output Call Detail Record (CDR) or Station Message Detail Record (SMDR). Basically the systems are the same and they contain detailed information of telephone activity inside the organization. Usually these reports contain information regarding all the incoming and outgoing calls, the information includes dates and times of the call, duration, direction, numbers dialed and Called ID.

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Ireland Emutex

The VMX is an IP PBX that supports up to 128 phone extensions and provides integrated features including secure call recording, call centre call queuing, automated attendants, automatic call distribution and remote/home worker connectivity.

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