Auto-attendant

Auto-attendant


Allows subscribers being automatically transferred to the additional line without the intervention of the operator/registrar.

Auto-attendant also allows the subscriber making connection with the operator, dialling the number “0”. The auto-attendant usually introduces a business telephone system, for instance, mini-ATC.

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Routing Based on Skill Level

Routing Based on Skill Level The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.

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Hong Kong Telip co Limited

Telip is one of the leading VoIP (Voice over Internet Protocol) Service Provider specialising in Internet
Telephony Solutions for businesses and end User.

Telip, which is identified as an IP company has as its nerve centre a SIP protocol connection

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