Auto-attendant

Allows subscribers being automatically transferred to the additional line without the intervention of the operator/registrar.

Auto-attendant also allows the subscriber making connection with the operator, dialling the number “0”. The auto-attendant usually introduces a business telephone system, for instance, mini-ATC.

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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XOtel SIA

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XOtel is the 5th largest telecom in Latvia* and is known to be one of the leading international voice traffic carriers in Europe and the CIS. Founded in 2006, the company has its representative offices in Ukraine and Czech Republic.