Auto-attendant
Allows subscribers being automatically transferred to the additional line without the intervention of the operator/registrar.
Auto-attendant also allows the subscriber making connection with the operator, dialling the number “0”. The auto-attendant usually introduces a business telephone system, for instance, mini-ATC.
Introduction
With a traditional PBX system, or private branch exchange, everything is done over live phone lines. Stations are utilized to route and reroute phone calls in order to allow a caller to reach the party they want to talk to. While this is a perfectly acceptable method of doing business, as technology grows, so do the incentives for upgrading to newer business telephone systems.
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