Audio Codec’s: G.729, G.711
G.729 is an audio algorithm of voice transfer data compression that compresses the digital voice into 10 ms duration packages.
G.711 is an ITU-T standard for audio compounding. This is mainly used in telephony.
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Orbtalk Ltd
With many years of experience in the Telecommunications industry, Orbtalk provides business phone systems to customers both in the UK and worldwide. Their main focuses are Hosted PBX services, SIP trunks, Call Centre Solutions and Call Termination. Orbtal
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