Answering Rules
The function “Answering Rules” realizes the full control over your telephone system. Using the answering rules which are often easy by the setting you can make a unique telephone system conforming to your needs, graphs and preferences.
You can direct subscribers on the base of different factors, which will allow your telephone system to realize its functions more efficiently.
The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
iNTOUCH
DBE is a global leader in Internet calling that delivers high quality, low-cost Phone-to-Phone, PC-to-Phone, Phone-to-PC, Voice and Video Conferencing, Web Calls, and Web-to-Phone calling to businesses and consumers to over 250 countries. The iNTOUCH VoIP
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