Answering Rules
The function “Answering Rules” realizes the full control over your telephone system. Using the answering rules which are often easy by the setting you can make a unique telephone system conforming to your needs, graphs and preferences.
You can direct subscribers on the base of different factors, which will allow your telephone system to realize its functions more efficiently.
A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
LinkNet Telecom
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