Answering Rules
The function “Answering Rules” realizes the full control over your telephone system. Using the answering rules which are often easy by the setting you can make a unique telephone system conforming to your needs, graphs and preferences.
You can direct subscribers on the base of different factors, which will allow your telephone system to realize its functions more efficiently.
The function dials a list of telephone numbers and connects the answered calls with those who make calls, in most cases – agents. “Predictive Dialer” uses statistic algorithms in order to minimize time agents spent not by the phone.
Icecom Ltd.
Icecom Ltd. offers IP communication solutions to boost the business of its customers. The company has combined SIP technology, a VoIP environment as well as mobile and web solutions into products that are flexibly adaptable to meet any customer specific n
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