Anonymous Call Rejection
Anonymous call rejection – this is a function that blocks the incoming calls of subscribers with indefinite telephone number.
People calling from an indefinite number can very often hear a message that this line does not receive calls with indefinite subscriber numbers.
The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
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