Agent Virtualization
Virtualization Agent – controls virtual host segments as well as the physical segments of the network connected to the host.
The security of data is guaranteed even when Virtualization Agent is switched off or redistributed. Virtualization Agent can track guests securing the safety protection of virtual networks between guests, between guests and hypervisors as well as between guests and the outer network.
The configuration of call queue is set in a way that the agent should pick up and answer the call, because of the forced connection the called party and the caller will be connected automatically. This function is mostly used in call service centers.
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