7, 10 and 11 digit dialling
Оne of the most popular number dialling types in the USA and Canada is 10 digit dialling, which represents itself a code of addressee’s location and directly the very number of the addressee.
Sometimes there is number 1 at the beginning of the set; this method is called 11 digit dialling. In this case number 1 is the code of the addressee’s country. 7 digit dialling is used in case if the addressee is situated by the same location code as the caller
The external call transfer – is the call transfer to a telephone line other than the company’s telephone line. The internal call transfer – the transfer of an incoming call to another addressee registered on the same telephone line.
Arguay
Arguay is an outsourcing provider of traditional and customized customer Contact Center and Voice-related services for the US English & Hispanic Market. We offer solutions to our clients, who range from small specialty players to industry leaders.
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