TelecomFM OneStream GFX

TelecomFM OneStream GFX is a universal system that can connect to an installed PBX as a call router from an existing corporate network to PSTN, VoIP and GSM, or as a stand-alone unit that replaces PBX.

TelecomFM OneStream GFX system supports up 6 analog subscriber lines, six PSTN lines, 30 SIP-clients, registration in VoIP-Provider (SIP and H.323) networks, and also provides access to two GSM channels.
Main functions of TelecomFM OneStream GFX
When you connect OneStream to office PBX, the device allows making maximum savings on outgoing calls by routing calls through that network (VoIP, GSM or PSTN), through which the call cost is minimal.
Connection of OneStream to PBX is often carried over analog lines (6 lines available). Thus, in addition to the existing CIL you can connect up to 30 SIP registrations. Routing outgoing calls will be done according to specified routes: VoIP, GSM, and PSTN.
In the case if you plan using OneStream as a separate device, it can act as a small PBX allowing you to arrange a corporate network with a set of basic services.

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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