Switchvox AA305 SMB Appliance

Designed by Digium the Switchvox AA305 VoIP Pbx Appliance ensures support of up to 150 users simultaneously. The device can support up to 45 concurrent calls, 15 conference participants and 10 concurrent call recordings.
The Switchvox AA305 appliance is usually supplied with Switchvox SMB edition IP PBX software and is the wise solution for medium sized enterprises seeking for a powerful and feature rich functionality. The device can be expanded with 3 PCI slots in order to get additional PSTN connectivity. It supports single, dual or quad T1 line, a 4 span BRI card or TDM4xx and TDM8xx analog connectivity cards.
The Switchvox AA305 comes with included internal 3000W power supply and rack mount installation brackets. Or you can optionally order it with a rack mount a wall mount kits. Network connectivity is ensured via single 10/100 port. Each device is supplied with Switchvox SMB software, 10 Phone Feature Pack (compatible with Polycom phones) and 10 Silver User Subscriptions. For best results and easier installation it is advised to use Digium phones for plug & play configuration and installation.
Key features: 2GB RAM 160GB HDD Switchvox SMB edition 4.0 included 10 Silver support subscription included

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Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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DOCOMOCALLS

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