Snom One

Snom One

Snom One plus
Snom ONE plus is a telephone system (PBX), based on SIP protocol, designed as a universal hardware solution, which includes various options for connecting to PSTN: using analog, PRI (E1, T1, J1), BRI ports. When used with the Snom IP-phone it is a reliable and easy to install solution.

Snom One blue Snom One blue is an integrated software solution with unlimited expansion options. Snom One blue supports an unlimited number of extensions and a multi-user mode for companies. This solution is flexible enough to manage the growing business. It is aimed to meet the complex requirements of corporate telephony, such as intense scalability, reliability and ease of use. This is an excellent choice for growing companies that want to maximize the impact of economies of scale Snom One yellow It is a comprehensive software solution with over 20 extensions. Full set of Snom One yellow is optimized for small businesses and supports more than 20 extensions. This communication solution combines the usual services of Snom and multifunction capabilities of digital communications specially developed for large companies.

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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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Costa Rica Dow Networks

DOW Networks is a next-generation telecommunications service provider focused on serving Call Centers, Business Processing Outsource Centers (BPOs) and other international businesses. DOW Networks is a leader in providing Voice Over IP (VoIP) solutions w

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