Matrix SETU VGFX8404

Matrix SETU VGFX8404


Matrix presents SETU VGFX - Gateway in a separate body with seamless connectivity to VoIP, GSM and POTS (FXO and FXS). SETU VGFX supports a flexible and optimal routing to provide the most economical communication network.

SETU VGFX seamlessly connects VoIP, GSM and POTS networks. From the VoIP side it supports IP-interface (based on SIP) with the ability to connect to any available network IP. From the GSM side it supports quad-band GSM, allowing interacting with any GSM network. From the POTS side it supports FXS and / or FXO ports. Incoming call from one network can be sent to the destination of a particular network, depending on the destination of a dialed number. Similarly, outgoing calls from FXS port will be sent to a specific network, depending on the destination of a dialed number. The gateway can handle calls through all ports simultaneously, providing a full load.
When using innovative gateway for voice communication between a number of branches of the organization, business receives the full benefit of low-tariff Internet telephone calls between two points directly. In addition, Matrix SETU VGFX can also act as a SIP client, allowing the user to register with multiple SIP service providers.
Programmable access codes, automatic recount numbers, routing based on the determinant of the calling line, call emergency numbers, optimal routing, auto-mobile networks and other enhanced features provide ease of operation of the device.

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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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iLocus is a market research group focussed on VoIP industry. Through open publications and regular surveys, we help next generation companies in important business decisions. The research which iLocus produces is known for its focus on important market in

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