IP DECT RTX 8630

This equipment is designed to adapt DECT wireless technology to the interfaces of IP-telephony. Use of this product allows you to organize a wireless communication network, which can contain up to several dozens of base exchanges. Furthermore, the RTX 8630 model can aggregate into a network of up to six repeaters and provide so much breadth of coverage areas without fading. To do this, the device is equipped with two internal Omni-directional antennas.

This equipment is of compact form that allows you to install it in almost any room. The special feature of the device is ability to use Ethernet power supply connector, which generally increases the versatility of the system. LED alarm is an ergonomic solution indicating the state of the system. In addition, together with the unit you can use convenient handset, equipped with display, which also shows the main parameters of the device. An important advantage of RTX 8630 is the ability to update the firmware of the control system.
The base station by default has 12 channels (some of them - service). In case of using only one base station up to 10 simultaneous calls might be available. In case of schemes with multiple base stations (SME) - An 8 simultaneous calls (4 channels are used for synchronization and implementation of Handover).

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Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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