Dinstar DWG200C-4/8G

Dinstar DWG2000C-4/8G is a multifunctional VoIP / GSM gateway that operates on IP and GSM networks, which provides flexible network configurations, extensive features and good sound quality.

Dinstar DWG2000C-4/8G is a cost-effective solution for operators, enterprises, medium and small offices and home networks. Made in the original blue case, compact, practical, easy-to-use GSM / VoIP gateway will easily solve the problem by ensuring energy-efficient communications costs. Dinstar DWG2000C-4/8G is cost effective GSM / VoIP gateway designed to make calls from VoIP to GSM and from GSM to VoIP. It is fully compatible with leading SIP switches and SIP servers,
Technical Characteristics: PLC: packet loss concealment Voice Activity Detection (VAD) Comfort Noise Generation (CNG) The local or remote work with SIM-cards Signal Strength Indicator Adjustable DTMF Balance notifications Lock / Unlock SIM / UIM Prevent display of mobile number Send / receive SMS The pre-recorded voice messages, user-configurable (IVR) "White" and "black" lists Access Subscriber Open API for SMS, USSD support Echo cancellation (ITU-T G.168/165 standard) Automatic network management Hot line

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Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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