Digium G100

Digium VoIP gateway was created on a blend of the Asterisk Open Source communications engine and state of the art embedded platform, G100 provides the best value for the Asterisk connectivity.

The G100 gateway's software has a base of the Asterisk communications engine and is controlled with the help of Digium’s intuitive point & click GUI interface, that ensures easy navigation and simple setup process. G100 has a power saving design with extremely efficient DSP taking care of media related operations.
The G100 Gateway comes with a T1/E1/PRI interface and is able to provide support for up to 30 simultaneous connections. It was build to support SIP-to-SIP, SIP-to-TDM and TDM-to-SIP application connections. When deployed in TDM-to-SIP environment the G100 gateway considerably decreases running costs by connecting a SIP trunking devices to business telephone system. While at SIP-to-TDM deployment it uses the VoIP gateway for connecting T1/E1/PRI services from legacy carriers with modern SIP communications system.

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

View more WIKI