Cisco SPA303-G2

Cisco SPA303-G2 is a balanced low-cost but functional model of a modern IP-phone designed for small businesses.

Cisco SPA303-G2 is designed to operate with three communication lines; it has a built-in switch for two Ethernet-ports and is equipped with a large LCD-display. Having all the necessary functions for modern IP-device, this model has a large number of adjustable parameters. The device is ideal for use with VoiceView Express, as well as Cisco XML business applications.
Phone keys have unobtrusive lighting and can be configured for fast access to your contacts phonebook. It is particularly easy to use the phone functions that are provided by a special four-way navigation joystick. Built-in speakerphone offers its users a great sound of voice without noise and distortion.

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Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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