Cisco SPA303-G2

Cisco SPA303-G2 is a balanced low-cost but functional model of a modern IP-phone designed for small businesses.

Cisco SPA303-G2 is designed to operate with three communication lines; it has a built-in switch for two Ethernet-ports and is equipped with a large LCD-display. Having all the necessary functions for modern IP-device, this model has a large number of adjustable parameters. The device is ideal for use with VoiceView Express, as well as Cisco XML business applications.
Phone keys have unobtrusive lighting and can be configured for fast access to your contacts phonebook. It is particularly easy to use the phone functions that are provided by a special four-way navigation joystick. Built-in speakerphone offers its users a great sound of voice without noise and distortion.

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Routing Based on Skill Level

The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.

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