Audiocodes MP-20x series

Audiocodes MP-20x series is a low cost and at the same time multi-functional analog telephone adapters that offer conventional connectivity of phone and fax devices to VoBB broadband voice services.

Thus, a series of MediaPack MP-20x gateways is a series of telephone adapters, which are well suited for commercial VoIP deployments. Tested voice quality and fax technology used in them, and the rich functionality and advanced design make these phone adapters excellent choice for broadband voice service providers and operators.
MP-20x series are designed for the rapid construction of private and small office / home office (SOHO) VoIP. MP-20x uses a typical broadband Internet connection (cable, DSL modem or fixed connection, Wi-Fi) and establish communication with the service provider through the IP connections link. It supports a rich feature set for users with such service features as caller ID, call forwarding / call redirecting, call waiting. MP-20x series offers a versatile long-term user experience of migrating to VoIP services. In addition to everything, MP-20x series has a built-in router and can maintain a connection to a computer at home.
Audiocodes used their VoIPPerfect device architecture, accumulating its experience in creating solutions for IP telephony. MP-20x series combines superior voice quality and advanced features for end users, such as T.38 Fax Relay and G.168-2004 echo cancellation. Narrowband voice codecs can be used simultaneously with all phone ports maintaining costly bandwidth.
MP-20x series is compatible with all the leading companies in the production of softswitches and SIP servers for deployment in different IP networks.

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Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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Telecity

General Telephone & Telegraph is a Telecommunications Solutions Provider. We work with companies to make sure that they have the best telecommunications systems that they need to operate their business effectively for both their employees and their custom