Audiocodes Mediant 600

VoIP Media Gateway Mediant 600 is a cost-effective product from AudioCodes, based on the advanced technology of voice transmission over packet networks, allows deploying reliable, cost-effective next-generation networks. Equipped with a compact 1U body, it is specially designed for interoperability of TDM and IP networks in enterprises and small access points.

Mediant 600 is based on VoIPerfect ™ technology, which is the underlying technology of all AudioCodes products and provides support for Multiple Vocoders, Long-tail echo cancellation, Adaptive Jitter Buffer, Packet Loss Reconstruction, etc.
The media gateway Mediant 600 uses processing technologies and transmission of the highest quality of voice for connecting traditional phones and PBX to IP-based networks and connects IP-PBX to the PSTN. It uses the security mechanisms and secures connections at all levels:
SRTP (media traffic) HTTPS, TLS (signalling) IP-SecAES, Access Lists, SNMPV3 (management)
Configuration, management, and control of the Mediant 600 can be personalized with the SNMP console or the data network through its own interface or dedicated centralized management of the entire product family of AudioCodes EMS.
Compact Modular Media Gateway Mediant 600 supports 1 or 2 E1/T1/J1 (CAS, EDSS, QSIG) interfaces or 4 to 8 digital basic rate BRI (2B + D) Euro-ISDN interfaces in accordance with ITU-T I .430 on the network (NT) or user (TE) sides.
Mediant 600 is fully compatible with the absolute majority of gateways, softswitches, gatekeepers, application servers and media servers, IP phones, session border controllers, firewalls and other manufacturers.

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Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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