Telephone service companies have created a special communication service without the need to use customer's equipment. It's called a "virtual number". It also has a text type of "virtual SMS center." Thanks to the virtual link you can make calls or send messages while connected to the equipment of the company.
Mobile services have become too expensive for young firms that have not got their own capital. But it is so that often the phone negotiations may be most important. Then for help comes virtual telephony services which allow to easily getting a quality connection for remote operations.
Virtual numbers are used by companies that adhere to policies of cost optimization, as well as large companies that have many branches in all countries and cities.
This type of communication is in demand among those firms that provide information services, such as IT-companies and exporters.
Benefits of a virtual number
It has the usual format of the international landline, that is, the first digits are the country code, followed by the code of the virtual operator, and the seven-digit subscriber number. Therefore, calling this number will not cause suspicion.
By purchasing a virtual number with the exact city code for example, London, you can create the appearance that the company is in the capital, or any other major city. This will greatly enhance the company's image in front of demanding customers, as many are suspicious of provincial companies.
No need to give away most of the profits for the rent of office space. All employees can receive calls at home with the hardware. Through a special web-interface, all incoming calls will be distributed via IVR. Thus, each client will be given attention.
The cost of calls is much lower than with any mobile operator. And more money can be saved during the negotiations, if the services of IP-telephony will be used.
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