AddPac VoiceFinder AP1002
VoiceFinder AP1002 is a versatile high-performance gateway for IP-phones providing the transmission of voice over IP (VoIP) and data routing. VoiceFinder AP1002 is ideal for small companies.
Using cutting edge voice compression algorithms and powerful algorithms ensuring quality of service, developed by AddPac Technology, VoiceFinder AP1002 provides high quality voice not only through dedicated channels with high bandwidth, but also through channels with limited bandwidth.
In addition, VoiceFinder AP1002 gateway for connection to data networks can use: a dedicated line, ADSL modem, cable modem, works in networks with dynamic or static IP address allocations. VoiceFinder AP1002 supports a variety of network functions: IP-routing, transparent bridging, PPP, NAT and Port Address Translation (PAT), network management, SNMP v2, Cisco-style command line, Web-interface, and others.
VoiceFinder AP1002 gateway is based on 32-bit architecture of RISC-CPU with a fixed set of network and voice interfaces, running on APOS operating system.
AddPac VoiceFinder Operating System (APOS) is the best software for IP-telephony gateways and routers providing scalability, reliability, stability and quality of service in construction of a variety of network solutions. APOS also provides optimized loads and strict adherence to industry standards, ease of installation and operation.
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
VeloSolutions, Inc.
Headquartered in Toronto, Canada, VeloSolutions is a leading provider of telecommunications termination services to Asia and the developing world and is a CRTC registered carrier. Clients of VeloSolutions carrier services include some of the leading prepa
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