AddPac AP-GS1001C
AddPac AP-GS1001C is an entry level VoIP-GSM gateway, designed to work with one GSM channel. The device allows you to connect to the VoIP-telephony, analog lines and GSM networks. At the same time, users are able to transfer traffic in any direction lines are connected to: VoIP to GSM; an analog network to GSM; from analog to VoIP network.
This device simultaneously supports the SIP, MGCP and H.323 protocols, without the need for additional software updates. A very useful function “BabyCall” which is an automatic dialing that greatly facilitates the procedure of dialing frequently used phone numbers in any company.
Among other features, there are black and white lists, which restrict the use of certain numbers, lines or on the contrary, add additional services to the appropriate users of the system.
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
ApexCall Inc.
Apexvoice offers you cheapest possible rates with best quality routes to India. India all cli and non cli routes available with competitive price in the markets.
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