Plantronics Calisto P240 USB Handset

This is a portable USB handset for PC communications, it has noise cancelling microphone, wideband audio and a familiar handset desing.

Calisto P240 makes the evolution of PC communications easy and really simple. This handset has LCD display allowing you to see who is calling and also it has embedded full duplex speakerpone which ensures hands free convenience. Such functions as answering, dialing, redialing and mute are as easy as pushing a button. Topped up with line audio technology, it sound really nice. When you are on the move, the Plantronics Calisto 240 easily fits into you pouch that is easy to put into you laptop bag or carry along, thus allowing making calls from personal computer as easy as it can be at any place you migh be.
Key features: LCD Screen (for caller ID and easy menu navigation) Noise cancelling microphone Integrated full duplex speakerphone Sound Guard Slim and portable design Powered via USB Carrying pouch included

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Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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GSM Global Communications

Standing still in the telecommunications business basically means you are falling behind. GSM Global Communications, LLC has established a strong foothold in the international telecommunications market. GSMGC has continuously expanded its business covera

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