The use of PBX systems in business is hardly a new revelation. Businesses have been using various stages of the technology for years now, and it is far from a well kept secret that there are major advantages to using a PBX system. However, a lot of businesses that do not use something like Panasonic PBX are clueless as to what they are missing out on. While these businesses manually direct calls, those using NEC PBX use that manpower to increase productivity.
Facilitation of better communication
Perhaps the best reason why you should consider using PBX is because of the fact that when it comes to accomplishing anything, not just in the business world, communication is a key factor. If you and Bob want to get something done, how can it happen if you can never get in touch with him?
This is one of the main reasons why PBX was developed. Although older PBX systems were less useful than modern IP PBX solutions for business telephone systems, modern programs allow employees hooked up to the phone network to be able to instantly connect with anybody else at the push of a button. This increases productivity and makes your employees feel connected to each other.
More sales and business
Another reason to use PBX, and one that would in all likelihood go over better with most companies, is the fact that it can help drive business. Have you ever called a company and have them not pick up? How about calling a business and the person who picked up the phone has no way to contact the guy you want to speak to? Having even a free PBX system in place is a surefire way to ensure that you never miss any potential customers when they call up.