Grandstream GXW4024
GXW4024 is a high density VoIP gateway, based on SIP standards and compatible with large number of IP PBX softswitch systems.
This gateway has 24 FXS ports with high quality of voice, rich set of features, flexible dial plan table and advanced security features. GXW4024 is designed for small and medium businesses, allows creating low cost hybrid IP and analog phone systems, for creation of VoIP systems which do not require big investments, while maintaining investment in analog telephones and faxes and traditional PBX.
Its main characteristics are the availability of 24 phone ports with RJ11 connectors and 50-pin TELCO connector. Device allows creating up to 2 SIP profiles per server and independent accounts on each port. GXW4024 supports G.711, G.723, G.726, G.729 A/B/E, iLBC, T.38 FAX voice codec and provides support for G.168 echo cancellation.
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Roitel LLC
Roitel LLC delivers Voip services at affordable price. We specialize in delivering telecommunication services using next generation technologies. Our state of the art network is capable to accept and route customer calls from all over the world. Based on
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