Grandstream GXP2000

GXP2000 is a 4-line feature-rich and easy to use business SIP phone. GXP2000 IP Phone is an ideal solution for small businesses and corporate clients.

GXP2000 offers automatic switching of 10/100Mbps Ethernet ports, supports integrated PoE, an intuitive user interface, multiple languages and has a backlight of LCD display, as well as provides the security and protection of confidential data.

Technical characteristics
Expandable, secure and easy to use phone Enhanced sound quality, 4 individual SIP records, 7 soft-keys, visual indicators, full duplex loudspeaker phone On screen content management using XML Automatic synchronization of the phone book with a server using XML Compatibility with most known SIP products from various producers

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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