Cisco UC Phone 9971
IP videophone Cisco Unified IP Phone 9971 is a
leading multifunctional and multimedia user device, ensuring high quality of
voice transfer, video and support to various applications. The device has a
built in switch with two Ethernet 10/100/100M/bit ports for connection to LAN
and PC, additionally it has a built in 802.11 a/b/g/ module, which ensures
additional types of connection. Cisco
9971 supports the most used voice and video codec, thus, providing the high
quality of communication. It has a touch sensitive high resolution display,
good design and convenient user interface, simplifying the interactions with
this phone.
The phone has wide range of accessories, including wireless headsets, Cisco Unified Video Camera, allowing increasing the effectiveness of IP videophone Cisco 9971. Videophone Cisco 9971 supports XML and Java MIDIet-based applications. This device is compatible with the latest version of Cisco Unified Communications Manager.
Technical characteristics of IP phone 9971:
Headset radius up to 8m 2 USB for Cisco Unified Video Camera or wireless headset LLDP-PoE, CDP , IEEE Power over Ethernet 802.3af and 802.3at Local power supply with help of CP-PWR-CUBE-4 or CP-PWR-INJ power injector 5inch color display HD sound 2 x RJ-45 10/100/1000 BASE-T Ethernet 802.11a/b/g Wi-Fi 1 x RJ – 9 Support up to 6 phone lines Cisco Discovery Protocol IEEE 802.1 p/q H.264/AVC Support: G.711a, G.711, G.729a, G.729b и G.729ab, iLBC and iSAC audio codecs
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Digital Voice.co.uk
Digital Voice is a business to business specialist VoIP provider (or managed business VoIP) for small to medium sized businesses.
Digital Voice has established strategic partnerships with both NTL and Mitel to deliver our clients a superior VoIP
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