PBX Call Tarifficator Pro
PBX Call Tarifficator Pro is a billing and call accounting system, helping to manage all phone traffic coming to and out of you offices switching system.
Software is able to log the information for all long distance, internations, local and incoming calls, calculate all call costs, generate export and print invoices and receipts and provides details statics charts and cost reports. This software is flexible and can be easily installed and used.
PBX Call Tarifficator can be installed on your computer within your LAN or WAN and it will provide access to its data base with four security levels. PBX Call Tarifficator helps in allocation of phone usage costs to workers and other departments, optimizes PBX system configurations and additionally it checks all the information on suspicious calls and non business phone usage.
This billing software is compatible with VoIP telephony as far as your PBX system supports it and also it has a built in area/country code database for more than 1200 places. This system is ideally suited for call shops and hotels and works best under Windows service; it provides multi language support, which is great for the customers. PBX Call Tarifficator can work with any given PBX system, which provides SMDR/CDR output. Before going to purchase it, please ask your PBX system installer to check if the PBX system provides it.
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Blue Logic
Blue Logic help businesses throughout the North of England to reduce call costs and improve quality of services through the installation and integration of bespoke VoIP solutions.
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