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3. Choosing the VoIP provider for your Call Shop business

Choosing the VoIP provider for your Call Shop business

Voice of IP of VoIP technology, is the one which completely changed the telecommunications market by transmitting voice over the Internet. During past several years it expanded in such a way that right now it covers each and every corner of the world and it became the new standard of telecommunication. Nowadays there are plenty of companies offering different kinds of services and devices.

In a few words VoIP providers offer much better rates the regular phone providers. The reasons behind such low prices are that the providers of voice over IP have platform that can be used all over the world by millions of customers; carrying voice over internet is a lot less expensive than doing it the old way using regular private phone lines, additionally VoIP providers are small efficient companies having low operating cost. But sometimes, some of the providers have low costs simply because they do not wish to invest in quality products to achieve perfect connection; as a result it leads to a poor service.
The majority of the VoIP services are prepaid. So before subscribing to a service it is essential to request a test account and make calls to the countries you would like your customer to call to mostly, this way you will verify the quality of the services provided. There are now providers, which can guarantee you a 100% uptime and call completion, so you should expect some occasional problems. Also you should choose the service offering most convenient payment ways, that show billing and call detail reports, and in case you’d have any problems your provider should have good knowledgeable customer support.
Taking into consideration the fact that the most part of providers are located throughout Europe and United States, it is completely acceptable the customer support and billing platforms will be located outside of the country. Also take into consideration that sometime you may have to cover the international money transfer fees or you can receive a receipt or an invoice which has no fiscal value in your country. However, these problems are a minor drawback comparing to a benefits of a much lower call costs.

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