Call Shop Rate Management

Rates of the call shop are usually defined by the administrator, but the rate plans are managed in the main database of the billing system. All the rates are dependent on the charging policy; in case of a destination based billing rates are specified according to the area codes in the supported destinations.

There are times when rates can be simple, flat per minute billing, nonetheless sometimes the rates can be complex depending on peak or off peak times, there can be some special rates to certain destinations or on certain holidays.
An issue related to rates is rounding off. Sometime the rates can be rounded off by the first second or by the sixth second or one minute. The other thing that should be considered is the minimum duration to charge for. In order to provide reliable and accurate billing, a billing system has to be capable of managing the rounding issues effectively.
There has to be a centralized control that is able to keep control of all the calls, which were originated from different call shops and also the system has to generate Call Detail Records (CDR) accordingly in order to manage all the call shops accurately. CDRs present the runtime information regarding the duration of the call, caller, call time, QoS and Termination Cause.
In order to specify the rates accordingly to requirements the billing system has to be installed on the computer at a Call Shop.

Providers in database: 6433

International Call Costs and Rates — A Comparison Between Providers

There are several VoIP providers out there providing low international calling costs and rates. Ideally, you should choose a provider that covers the country you are most interested in. If you are located in North America and have family elsewhere in the world, then it’s in your best interests to find a provider that can offer great rates for the country you need. For businesses, you can sometimes get specific packages and negotiate with the provider for a great deal to cover your bulk calling to certain countries.

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