Outsourced Call Center

Outsourced Call Center


For one time advertising promotions or typical requests it is easier to use services of the outsourced call center. Main advantage of such a service is that the company who rents it is free from the necessity of keeping the operators and organizing their work flow.


Advantages of outsourced call center are low start up costs; opportunity of a quick step to providing the services, low cost of the call center with small amount of operators; low costs with low work load; more types of service.
Contacting outsourced call center is a lot cheaper, than creating your own, but it is more expensive when it works. Therefore companies usually turn to outsourced called centers in case of short campaigns or strict budget. Other popular requests are „ to try out”, „ to review the effect”, „to learn”. Types of activities, which due to its specifics are more oriented to outsourced call centers are one time campaigns, test call centers, companies, which cannot evaluate the work load, telemarketing. However advantages of this type of some cases usually turn out to be disadvantages in other cases: low guarantees of confidentiality, lack of knowledge from operators, no feedback from clients. Later on, if company is willing to work with its clients on a regular basis, it is very advantageous to organize a personal call center.

Providers in database: 6433
Register VoIP Provider

Cisco 7965G Unified IP Phone

Cisco 7965G Unified IP Phone  Cisco 7965 IP phone model with large color display and backlight, ensures simple access to communication information, call time saving applications and such options as date and time, caller groups, caller group number, dialed number and presence information. Support of XML applications allows using all the advantages of the display, (Cisco UC Phone 7965 Gigabit Ethernet, Color).

View more WIKI
Canada ONparleVoip

French voip provider for business in Quebec

Read more