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WIKI Call Center

What is a Call Center?

Call center - is a center of taking care of calls, centralized office, used for receiving and forwarding high volumes of information, incoming by the way of phone calls. By type of organization call centers are divided into three categories: corporate, outsourcing and call center by demand. Choice of category and VoIP services firstly is based on defining the tasks, functional requirements and possibilities of managing the work flow of a call center.

Outsourced Call Center

Outsourced Call Center

For one time advertising promotions or typical requests it is easier to use services of the outsourced call center. Main advantage of such a service is that the company who rents it is free from the necessity of keeping the operators and organizing their work flow.

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Wildcard TDM410

Wildcard TDM410Digium Wildcard TDM410 is a half-length PCI 2.2 compatible card that supports FXS and FXO interfaces for connecting analog telephones and lines through a PC, it was developed as a replacement for TDM400P. By using IP-PBX Asterisk Open Source software and a standard PC, the user of Digium Wildcard TDM410 could build a small office telephone system, which will have all of the sophisticated and useful features of modern telecommunications equipment for big business.

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United Kingdom Bridges Telecom

Bridges Telecom envision to be a leading global telecommunications service provider by focusing on developing most modern infrastructure and providing innovative products and services. Our focus to create a world-class telecommunications organization has

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