WIKI Call Center

What is a Call Center?

Call center - is a center of taking care of calls, centralized office, used for receiving and forwarding high volumes of information, incoming by the way of phone calls. By type of organization call centers are divided into three categories: corporate, outsourcing and call center by demand. Choice of category and VoIP services firstly is based on defining the tasks, functional requirements and possibilities of managing the work flow of a call center.


Outsourced Call Center

Outsourced Call Center

For one time advertising promotions or typical requests it is easier to use services of the outsourced call center. Main advantage of such a service is that the company who rents it is free from the necessity of keeping the operators and organizing their work flow.


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Grandstream GXP2124

Grandstream GXP2124GXP2124 is an enterprise class IP-phone, which is equipped with 240x120 graphic LCD display with a backlight, 4 line keys supporting up to 4 SIP accounts, four special programmable context-sensitive (in the language XML) buttons, 24 +4 programmable XML-speed dial buttons, dual network ports with integrated PoE, five-party conferencing and Electronic Hook-Switch (EHS).

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Hong Kong Morning Telecom Ltd (HK)

Station
Sales Department
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Morning Telecom Limited
C.S. Hot Line: +852-21355935
Email: 1863@dzmorning.cn
MSN: 1863@dzmorning.cn
Skype:amei506

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