VoIP WIKI

Asterisk

Asterisk

A software based PBX, which is available for Linux, MacOSX and BSD, features all the whistles, bells and rings you can expect form a PBX. Asterisk is supporting some protocols of voice over IP, and it is also compatible with the most telephony standards and it does not require a high tech expensive hardware to run. A number of advantages and disadvantages are shown here below.


Call Center

Call Center

Call center - is a center of taking care of calls, centralized office, used for receiving and forwarding high volumes of information, incoming by the way of phone calls. By type of organization call centers are divided into three categories: corporate, outsourcing and call center by demand. Choice of category and VoIP services firstly is based on defining the tasks, functional requirements and possibilities of managing the work flow of a call center.


Call Recording

Call Recording

A significant portion of businesses record all of their phone conversations, and there are convinsing reasons for doing it. Legislation that regulates legality of recording calls is well developed.


Call Shop

Call Shop

A privately owned business allowing its customers making local, long distance or international phone calls at greater discounts or more competitive rates than traditional providers of telephone communications is a Call Shop. Call Shops are usually located in key locations across the city or in some specific places as hotels, universities, schools, restaurants etc. They are most popular amongst tourists, immigrants and people willing to save on international phone calls. The revenue of a call shop usually depends on the volume of phone time the customer uses in the phone booth.


Cisco

Cisco

Cisco Systems, Inc – an American transnational company, which develops and sells the network hardware. Strives to introduce the full specter of network equipment, and by this is gives the opportunity for the client to obtain all the necessary equipment directly from Cisco Systems.


Google Voice

Google Voice

Basic facts What is Google Voice? Google Voice is a program which allows you to call any phone number for great rates. It is the cheapest provider in the United States with a lot of great features, but its competitiveness decreases when you’re using it internationally as not all features are included outside America.


Grandstream

Grandstream

Grandstream’s VoIP / SIP Recently company Grandstream Networks declared interoperability with Metaswitch Networks that will provide VoIP/SIP products of enterprise level voice CPE (Customer Premises Equipment) solutions to Metaswitch customers. Carrier now can offer Grandstream’s VoIP/SIP affordable GXP series telephones to big businesses and call center customers worldwide, if advanced IP functionality, such as XML (Extensible Markup Language) capabilities. Companies VoIP products are feasible for companies, small businesses and enterprises as well as residential customers looking for more advanced multimedia experience and instant access to web and social multimedia applications in real time. Some produced VoIP devices are award-winning, for example Grandstream GXV3140 or Grandstream BT 200 IP multimedia phones.


Hosted VoIP

Hosted VoIP

Ways of transition to hosted VoIP services If the decision is made to switch your business PBX telephone system into a new hosted phone service or VoIP system, careful planning will do the transition process smooth and hassle free.


Mobile VoIP

Mobile VoIP

With MobileVOIP you can make cheap voip calls from your mobile phone. Make calls to any country you desire at the cheapest rates. MobileVOIP is currently supported on iPhone, Android, Nokia Symbian, Windows Phone, Windows 8/RT, BlackBerry and Nokia Asha. Simply download the free MobileVOIP app from your APP market and register with one of the supported Voip brands. Saving on your cell phone calling plan was never this easy!


PBX

PBX

Introduction A PBX, or Private Branch Exchange, is a station of switches primarily utilized by business telephone systems. It has different sub stations of telephone systems that connect to one another through phone lines. Essentially, using a PBX system is the best way to connect all of the phone lines in a particular company to one or more external, or outside lines.


Polycom

Polycom

Polycom, Inc is the world’s leading company, which supplies IP phones and complex organizational videoconferencing solutions in IP networks, combining a wide range of high definition video, wired and wireless communication as well as content. Complex systems of Polycom are based on most common standards; they ensure the growth in effectiveness of a business and provide high rentability of investments on all levels of management.


SIP

SIP

It is created in such a way so the SIP telephony clients can use UDP and TCP port 5060 to connect to the SIP servers and other SIP endpoints. The main purpose of SIP is to set up and tear down video or voice calls. In cases where initiation of the session is required, however, SIP is being used as well. Events Subscription, event notification and Terminal mobility are included there. Many SIP related RFCs in reality define the behavior for this solutions. All video/voice communications are made over separated session protocols, similar to RTP.


Skype

Skype

It’s not a secret that today the majority of the internet users have the access to IP telephony, which allows to transform your personal computer into a communication device with your friends and relatives. It is highly unlikely that nowadays you can meet a person who does not know about Skype. Everyone knows that voice over internet communication is not a new trend.


Softswitch

Softswitch

A Softswitch is a central chain data device, which links telecommunications network calls, usually through the Internet. So it completes with software running on main computer system. Nowadays commutators have prevailing tendency because of landline dial-up where connection goes by special devices which configurates by physical distribution box.


VoIP Call Relay

VoIP Call Relay

More intellectual way of VoIP switched connections between different IP networks Тenor Call Relay™ ensures the organization of the single central VoIP portal between IP networks, thus allowing achieving VoIP connections trough the segments of IP networks. All the calls are connected through the segments of IP networks, using only one compression and decompression of the voice signal. As a result, while overcoming VoIP packets, a shorter delay and higher quality of telephone connection is achieved.


VoIP FAX

VoIP FAX

Fax on VoIP conditions Fax is designed to work with analog networks and it rather poorly interacts with VoIP networks. This is related to the data transmitted by fax is not the same as voice data.


VoIP Gateway

VoIP Gateway

Term VoIP (Voice over IP) literally means “voice communication over the Internet”. VoIP gateway – is the main device used for the communication to happen.


VoIP Hardware

VoIP Hardware

This page lists information about VoIP hardware and VoIP hardware products.


VoIP Phone

VoIP Phone

What is a VoIP phone? Getting VoIP service installed is only part of the solution. But you have to get the best VoIP calling experience. Unfortunately that is not just about the VoIP service.


VoIP Protocols

VoIP Protocols

H.323 was created in November 1996 by the International Telecommunication Union (ITU) in order to enable multimedia conferencing, specifically videoconferencing, through the use of a local area network (LAN). However, it soon became the standard way to transmit voice in Voice over Internet Protocol (VoIP) and wide area networks (WANs). The ITU Telecommunication Standardization Sector's (ITU-T) protocol set marked H.32x specializes in using 3G mobile networks, ISDN, SS7 or PSTN to send communications.


VoIP Services

VoIP Services


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Cisco 6961 Unified IP Phone

Cisco 6961 Unified IP Phone  Cisco 6961 IP phone model is the final in its family line is mostly used by management and clerks, the model support voice and video communications (Cisco UC Phone 6961, Standard Handset)

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United Kingdom Fodatel

Fodatel is a leading provider of voice and data services to carriers, service providers and enterprises. Our focus is to provide reliable quality services to our customers and partners. Our network spans Europe, UK, US, Africa and the Middle East.

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