Zingotel United States

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Zingotel
3038 North Federal Highway, Suite D-200
Ft. Lauderdale
Florida ,33306
United States

Phone: +1 (954) 566-8384
Site: http://www.zingotel.com

Contact Person

Frank Babusik / President
Phone: +1 (954) 566-8384

Hardware
International VoIP Wholesale Provider
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
Network Service Provider
Voip consulting
Voip Termination ISP

Call Relay VoIP Solutions
Call Routing VoIP Solutions
Consultancy Services
IP devices
PC to Phone
Phone To PC
Phone To Phone
SIP Softswitch & CPE
SIP VoIP Gateway
System Integration
Termination

Cisco Systems

Billing system of own development

Beox LLC.

Zingotel

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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