Zenite Tecnologia e Teleinformatica Ltda. Brazil
A Z
A Z
General office
Zenite Tecnologia e Teleinformatica Ltda.
Av. Julia Freire, 1493 - Expedicionarios
Joao Pessoa - PB
Paraiba - PB ,58041-000
Brazil
Phone: +55 83 3044 2700
Site: http://www.zenitetecnologia.com.br
Zenite Tecnologia e Teleinformatica Ltda.
Av. Julia Freire, 1493 - Expedicionarios
Joao Pessoa - PB
Paraiba - PB ,58041-000
Brazil
Phone: +55 83 3044 2700
Site: http://www.zenitetecnologia.com.br
- Hardware
- SIP VoIP Gateway
- Welltech
- another
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
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