Zee Communications Ltd Tanzania

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General office

Zee Communications Ltd
P.O. Box 4204, Zanzibar, Tanzania
Zanzibar
Zanzibar ,0
Tanzania

Phone: 255773044123
Phone: 255773044123
Site: http://www.zanlink.com

Contact Person

Sahim Abdalla Juma / Sales Assistant
Phone: 255773044123
Phone: 255773044123

Hardware
Hosted VoIP billing service provider
International VoIP Wholesale Provider
Internet VoIP and Video Conferencing Service Provider
Network Service Provider
VoIP Billing Software Provider
Wireless Broadband

Billing Software
Call Routing VoIP Solutions
Data Conferencing
Installation and Support Services
IP devices
Project Mangement Services

Cisco Systems

Billing system of own development

Zee Communications Ltd

bankai tanzania

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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