Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously.
Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.
Evolutiontel is an Australian owned company specialising in Voice over Internet Protocol (VOIP). Our first project was to provide a VOIP service that allows voice and video calls over the internet without sacrificing quality.