Your Phone PTY LTD Australia

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General office

Your Phone PTY LTD
Suite 119D Little Collins st
Melbourne
Vic ,3000
Australia

Phone: 383999111
Site: http://www.yourphone.net.au

Contact Person

James Symon / Sales Director
Phone: 383999121
Phone: 413929351

Hosted VoIP billing service provider
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
Network Service Provider
SIP Billing
Voip consulting
Voip Termination ISP

Call Relay VoIP Solutions
Call Routing VoIP Solutions
Collaboration
Consultancy Services
Installation and Support Services
IP devices
Outsourced Billing
PC to Phone
Phone To PC
Phone To Phone
Project Mangement Services
SIP Softswitch & CPE
SIP VoIP Gateway
System Integration
Termination
Voice and Video Conferencing
Web To Phone

Cisco Systems

Billing system of own development
Custom Open Source Billing Solution

VoicePipes (Aust)

Ruth Boaz Safe Hands

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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Axvoice

Axvoice delivers high quality Internet Phone Service using VoIP technology to both home and business users. We provide feature rich yet economical services to our clients. Affordability, flexibility and ease-of-use is what Axvoice offers.

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Your Phone PTY LTD Australia

Silent Monitoring

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