Yeastar Technology CO., Ltd. China
Yeastar specializes in the developing and manufacturing IP-PBX products and is committed to the distribution of new generation technology products in the field of enterprises'' communications.
Yeastar provides the cost- efficient solutions for ITSP to develop the enterprises ultimate purchase market. With professional and high quality team, Yeastar designs products to worldwide applications and maintains the long-term stability of products to greatly benefit users. Yeastar team gave an insight into users'' requirements and ready to listen to their new demands for implementing in the product design and services. Yeastar welcomes the cooperation from various kinds of companies and will sincerely treat them to create the multi-win situation together. Yeastar is working hard to make better office communication experience for you.
Yeastar Technology CO., Ltd.
202,NO.23 Wanghai Road, 2nd Software Park
Xiamen
Fujian ,361005
China
Phone: +865925503309
Site: http://www.yeastar.com
Contact Person
Mandy Zhong / Sales
Phone: +865925503309 (Ext:6
- VoIP Hardware Provider
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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