Xoom Technologies India

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General office

Xoom Technologies
26/1, Double Storey
New Delhi
Delhi ,110018
India

Phone: +91 1165661230
Phone: +91 9911660030
Site: http://www.hyphentechnology.com

Contact Person

Brijesh Kumar / Sales & Management
Phone: +91 9911660030
Phone: +91 9560443322

Hardware
Hosted PBX Service Provider
Hosted VoIP billing service provider
International VoIP Wholesale Provider
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
Marketing Services
Mobile VoIP
SIP Billing
Voip consulting

H.323 VoIP Gateway
H.323 Wireless/ GSM VoIP Solutions
IP devices
Matrix
Outsourced Billing
Partnering for Origination and Termination
PC to Phone
Phone To PC
Phone To Phone
Project Mangement Services
SIP Softswitch & CPE
SIP VoIP Gateway
System Integration
Termination
vFone
Voice and Video Conferencing
Web Call
Web To Phone

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Marketing Services

IP Phone
Marketing Services

RKTelecom

ANN Telecom

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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unlimited local and long distance calling to anywhere in the US, Canada, China, Mexico City, and 35+ additional international destinations for one low monthly rate

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India 440

United Kingdom 425

Canada 348

Bangladesh 338

China 142

Pakistan 134

Australia 133

Spain 123

Russia 114

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Xoom Technologies India

Silent Monitoring

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