XimVoip Dominican Republic
XimVoip
C/Severo Gomez, Gregorio Luperon
Puerto Plata
San Felipe de Puerto Plata ,57000
Dominican Republic
Phone: 8098735864
Phone: 8292779672
Site: http://www.ximavoip.net
Contact Person
Juan Erasmo Casilla Collado / Administrador General
Phone: 8093367744
Phone: 809735864
C/Severo Gomez, Gregorio Luperon
Puerto Plata
San Felipe de Puerto Plata ,57000
Dominican Republic
Phone: 8098735864
Phone: 8292779672
Site: http://www.ximavoip.net
Contact Person
Juan Erasmo Casilla Collado / Administrador General
Phone: 8093367744
Phone: 809735864
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Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
VoipElectroWorld
We provide premium wholesale VOIP A-Z termination. Over 300 direct interconnection with fixed and mobile operators.
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