Xara Telecomunications Argentina

Xara Telecomunicaciones es una empresa de Servicios de Telecomunicaciones y Desarrollo Tecnol

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General office

Xara Telecomunications
H Yrigoyen 2569 2 piso
Buenos Aires
,1090
Argentina

Phone: +54-11-4-824-5652
Phone: +54-11-15-4-993-6615
Site: http://www.xara.net.ar

Contact Person

Lucas Aznar / Manager
Phone: +54-11-4-824-5652
Phone: +54-11-15-4-993-6615

Hardware
Hosted VoIP billing service provider
International VoIP Wholesale Provider
Internet Telephony Service Provider
Voip consulting
Voip Termination ISP

Billing Software
Consultancy Services
E1 Bulk Wholeseller
H.323 Softswitch & CPE
H.323 VoIP Gateway
Installation and Support Services
Partnering for Origination and Termination
SIP Softswitch & CPE
SIP VoIP Gateway
System Integration
Termination

Cisco Systems
Dialogic Based
Yoda

Billing system of own development
IP Phone
Proprietary

Digilogic Ingenieria

Movilidadempresarial.COM

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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