www.AndesCall.com United Arab Emirates

ANDESCALL.COM ofrece una linea de productos y servicios orientados a la comunicaci

Your rate:

Rating: 0/0.00/5

General office

www.AndesCall.com
Atarravia 25 3A
Villava
Navarra ,31610
United Arab Emirates

Phone: 34607726540
Phone: 34948063495
Site: http://www.andescall.com

Contact Person

John Chaux / gerente
Phone: 34948063495
Phone: 34607726540

International VoIP Wholesale Provider
Voip consulting
Voip Termination ISP

Call Routing VoIP Solutions
PC to Phone
Phone To PC
Phone To Phone
SIP VoIP Gateway

2N
Mera

another

Nexgen Technologies

Globalstar Telecom and Technology FZ LLC

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

View more WIKI