Worldforce, Telecomunicacoes Lda Portugal

WORLDFORCE is one of the leading European VoIP providers.

We are a supplier of VOIP routes for wholesale and retail carriers. Our rates are comparable with quality and reliability, because of our large partnership network. We are interested in termin

WORLDFORCE is one of the leading European VoIP providers.
We are a supplier of VOIP routes for wholesale and retail carriers. Our rates are comparable with quality and reliability, because of our large partnership network. We are interested in termination and origination of VOIP traffic in every spot on the globe.

WORLDFORCE offer a range of high quality telephone carrier and VoIP services to its customers around the world. We offer substantial savings on international calls.

We always listen to you, the client and understand to what your requirements are. By responding rapidly with new and constantly improving services, WORLDFORCE are able to build relationships based on trust, respect and mutual understanding. We will always maintain our services to you, with unparalleled support. WORLDFORCE offer flexible, scalable high quality, low cost services to our clients. Our well-trained staffs are committed to integrity and quality to achieve you goals.

Your rate:
Rating: 1/1.00/5

General office

Worldforce, Telecomunicacoes Lda
Rua Dr. Candido Guerreiro, Edificio Tridente, bloco B, 2 Dt
Faro
,8000-320
Portugal

Phone: +351 963385242
Site: http://www.worldforce.pt
Contact Person

Pavel Yelshyn / Director
Phone: +351 963385242
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Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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