The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
Bara Phone Ltd. Is registered UK company in London, we are interconnected to tier one carriers using TDM and VOIP service to deliver high quietly service to its B2B and end user clients along with competitive international rates.