World Telecommunications International Limited Hong Kong

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World Telecommunications International Limited
Wanchai
Hong Kong
,852
Hong Kong

Phone: +852-25736786
Phone: +852-61851621
  • International VoIP Wholesale Provider
  • Billing Software
  • Call Relay VoIP Solutions
  • Call Routing VoIP Solutions
  • E1 Bulk Wholeseller
  • PC to Phone
  • SIP VoIP Gateway
  • Termination
  • Cisco Systems
  • Quintum
  • Our Own ASP Solution

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Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution) The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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