Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Our VoIP solutions are cost-effective, low-maintenance, and flexible enough to handle all voice and data networking for small business up to call centers of more than 5000 users.